As an industry-leading Insurtech firm, Xceedance distinguishes itself by providing technology and consulting solutions that serve a diverse ecosystem comprising insurance carriers, syndicates, and brokers worldwide. Unlike competitors who serve several sectors, Xceedance’s singular focus on insurance underscores its unwavering commitment to the entire insurance value chain. The company’s overarching purpose is clear: to advance the insurance ecosystem holistically, fostering sustainable value, innovation, and leadership within the sector.
This vision permeates every business unit and function, shaping Xceedance’s culture and everyday operations. The organisation adopts a “people first” philosophy, embracing five core values: integrity, collaboration, respect, ownership, and persistence. These values are not simply aspirational but are lived authentically, forming the cornerstone for employee growth and development. For Parul Varghese, Vice President of Global Learning, Organisational Development, and UK People & Culture, the mission to cultivate the insurance leaders of tomorrow is both a business imperative and a personal vocation.
Main Challenges
The rapidly evolving insurance landscape is characterized by continual technological advancement, shifting regulatory expectations, and dynamic client needs. Knowledge, therefore, serves as the sector’s primary currency. Within this dynamic environment, Xceedance faces a fundamental challenge: how to upskill a geographically and demographically diverse workforce swiftly and effectively, while maintaining cultural cohesion and engagement.
The pace of digital transformation has accelerated rapidly in recent years, particularly post-pandemic. Xceedance’s workforce is young and digitally native, with an average age of 26-27, yet it also includes experienced professionals with different learning styles and preferences. As digital tools and innovations such as generative AI reshape the industry, there is a pressing need for both mass upskilling and tailored leadership development.
However, previous Learning Management Systems had not met expectations. These platforms led to diminished trust, lower engagement, and a disconnect between skill-building initiatives and tangible business outcomes. As Parul Varghese notes, “If you do not have the right partners, you cannot bring home the point, nor create that experience for your teammates.” Xceedance needed more than a technology upgrade. It required a strategic partner to revitalise its learning environment, restore confidence, and deliver meaningful, right-fit learning experiences.
Why Cornerstone
In the process of replacing its legacy Learning Management System and reinvigorating its learning culture, Xceedance selected Cornerstone Galaxy. The decision was multi-faceted:
Cornerstone delivers a comprehensive learning platform, complete with robust content libraries and adaptive, seamless delivery, making it possible for Xceedance to cater to the varied learning preferences of its global workforce. Whether engaging the “TikTok generation” with bite-sized content or offering in-depth exploration for seasoned professionals, Cornerstone’s flexible ecosystem ensures no employee is left behind.
Equally important, Xceedance regards Cornerstone not as a vendor, but as a true partner in talent transformation. Parul Varghese reflects, “For me, it was essential to have a partner who could help build end-to-end learning experiences.” The addition of features such as the Compliance Library and a continuous innovation roadmap, including best practices from events like Spark London—demonstrate Cornerstone’s commitment to shared outcomes, not merely technical capability.
The partnership spans implementation, content curation, and ongoing support. The attentiveness of the Cornerstone team and the sense of joint ownership in achieving learning goals are central to the relationship’s success.
Results
The adoption of Cornerstone Galaxy has enabled Xceedance to embark on a new era of learning, marked by increased engagement, restored trust, and greater agility in delivering relevant, value-driven content. Where scepticism once prevailed, now employees at all levels embrace upskilling as a core personal and organisational pursuit. The transformation is not limited to participation rates; there is a visible uplift in knowledge sharing, eagerness to explore new topics, and readiness to adapt to change.
Teams have grown more proactive in seeking opportunities for development, leveraging both the breadth and depth of content across the platform. Line managers are empowered with greater visibility into learning journeys, making it possible to support team growth more precisely. This new transparency has enabled data-driven discussions that link learning with organisational KPIs and business strategy. The cultural impact is tangible: learning has moved from an annual compliance activity to a continuous, celebrated process integral to sustained performance.
Beyond metrics, however, is the cultural shift. Learning is now celebrated as the engine of personal and organisational growth, supported by lived values and ambitions realised. As Xceedance continues its journey, Cornerstone remains at the heart of a future-ready strategy, ensuring that the workforce is empowered, resilient, and fully prepared to meet the challenges and opportunities ahead.
Tangible results delivered include:
- Learning nominations, cohort after cohort, remain steady, signalling enduring enthusiasm and curiosity across the workforce.
- The diversity of content and formats ensures the learning needs of all employees, regardless of age, experience, or geography, are addressed, from micro-learning modules to deep-dive courses.
- Learner trust in both the platform and the Learning team has visibly strengthened, reversing previous losses in engagement.
- Scalable upskilling with Cornerstone as a seamless administrative and content partner, Xceedance can now keep pace with industry shifts, regulatory requirements, and employee aspirations to “exceed myself”.
- The integration of learning data with broader performance metrics allows Xceedance to align talent development with real business outcomes and future-readiness.
Beyond metrics, however, is the cultural shift. Learning is now celebrated as the engine of personal and organisational growth, supported by lived values and ambitions realised. As Xceedance continues its journey, Cornerstone remains at the heart of a future-ready strategy, ensuring that the workforce is empowered, resilient, and fully prepared to meet the challenges and opportunities ahead.
